Who we are

Our website address is: https://endurenc.com.

Endure NC is dedicated to connecting centers in need of assistance with organizations and volunteers ready to help. We facilitate the coordination of supplies, support, and volunteer efforts to ensure efficient disaster relief and community assistance across North Carolina.

Data We Collect

We collect information through various forms on our website to effectively coordinate assistance:

1. Supply/Support Forms

   Centers in need of help complete these forms to communicate their requirements. We collect:

   • Location ID
   • Address
   • Contact details (name, email, phone number)
   • Specific supply and support needs
   • Additional notes or comments

2. Volunteer Forms

   Organizations and volunteers willing to offer help complete these forms. We collect:

   • Name
   • Contact information (email, phone number)
   • Skills and qualifications
   • Availability
   • Organization affiliation (if any)

3. Check-in Forms

   Used by organizations and volunteers to confirm or cancel their dispatch. We collect:

   • Name
   • Contact information
   • Confirmation status

How We Use Your Data

• Coordinating Assistance

  • Supply/Support Needs: Information from centers is used to create Daily Supply and Support Needs Reports, which are shared with organizations and volunteers equipped to assist.
  • Volunteer Coordination: Volunteer information helps us match skills and availability with the specific needs of centers.

• Communication

  • We use contact information to communicate updates, confirmations, and any changes regarding assistance efforts.

• Improving Our Services

  • Data helps us analyze the effectiveness of our processes and make necessary improvements.

Who We Share Your Data With

To facilitate support and assistance, we may share necessary data with:

• Organizations and Partners

  • Daily Reports: Contain Location IDs, addresses, and specific requests.
  • Privacy Measures: Personal contact details are shared only when essential for coordination.

• Volunteers

  • Dispatch Information: We share necessary details with centers to confirm volunteer arrivals.
  • Privacy Measures: Only essential contact information is shared with centers.

• Centers in Need

  • Assistance Updates: We inform centers about incoming support, providing names and contact details of organizations or volunteers.

We ensure that all shared data is handled securely and only for the purposes of providing aid.

How Long We Retain Your Data

• Form Responses

  • Retained indefinitely to maintain accurate records of needs and support provided.
  • Helps in future assistance efforts and historical analysis.

• User Profiles

  • For registered users (if any), personal information is stored in their user profile.
  • Users can request deletion or modification of their data at any time.

Your Rights Over Your Data

You have the right to:

• Access Your Data

  • Request an exported file of the personal data we hold about you.

• Request Data Deletion

  • Ask us to erase any personal data we hold about you.
  • This excludes data we are obliged to keep for administrative, legal, or security purposes.

• Data Correction

  • Request corrections to any inaccurate or incomplete personal data.

How We Protect Your Data

We are committed to ensuring your data is secure. Measures include:

• Secure Storage

  • Data is stored on encrypted platforms like Google Drive with strict access controls.
  • Only authorized Admin Team members have access to sensitive data.

• Data Encryption

  • All data transfers are encrypted using SSL/TLS protocols.

• Regular Audits

  • We regularly review our data handling practices to ensure compliance with privacy laws.

Our Data Processes

Our Standard Operating Procedures (SOPs) are designed to handle your data responsibly and transparently:

1. Supply/Support Form Process

   • Data Review: Admin Team reviews submissions daily to coordinate responses.
   • New Locations: Any new centers are added securely to our system.
   • Daily Reports: Created using collected data, shared securely with partners.

2. Volunteer Form Process

   • Data Organization: Volunteer data is organized by skills to match centers’ needs.
   • Privacy Assurance: Only essential information is shared with centers.

3. Dispatch Process

   • Confirmation: Organizations and volunteers confirm dispatch via the Check-in Form.
   • Communication: Centers are informed about incoming support with necessary details.
   • Status Updates: Any cancellations or changes are promptly communicated.

Cookies

We use cookies to enhance your experience:

• Essential Cookies

  • Necessary for website functionality, such as security and network management.

• Analytics Cookies

  • Help us understand how visitors interact with our website.
  • You can opt-out by adjusting your browser settings.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images). Embedded content from other websites behaves just as if you visited the other website.

These websites may collect data about you, use cookies, and monitor your interaction with that content.

Why You Can Trust Us

• Transparency

  • We are open about how we collect, use, and share your data.

• Accountability

  • Our Admin Team follows strict protocols to handle data ethically and responsibly.

• Security

  • We employ robust security measures to protect your information from unauthorized access.

• Purpose-Driven Use

  • Your data is used solely to facilitate support and assistance, aligning with our mission to help those in need.

Data Breach Procedures

In the unlikely event of a data breach:

• Immediate Action

  • We will secure our systems to prevent further unauthorized access.

• Notification

  • Affected users will be notified promptly with details of the breach.

• Investigation

  • We will investigate the breach and take steps to prevent future incidents.

Third-Party Services

We do not and WILL NEVER sell or rent your personal data to third parties. Data is shared only as necessary to provide our services and is always handled with care and confidentiality.

Contact Information

For any privacy-specific concerns, please contact us at:

Email: contact@endurenc.com

Your trust is paramount to us. We are dedicated to maintaining the highest standards of data protection to ensure that centers, organizations, and volunteers can confidently participate in our mission to support those in need.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Conclusion

At Endure NC, we understand the importance of privacy and data protection, especially in times of need. Our commitment to ethical data handling ensures that all parties involved can trust our processes and focus on what truly matters—providing and receiving help efficiently and securely.